Quick Answer: How can I write a complaint to Air India?

How do I lodge a complaint Air India?

Call 24×7 Customer Care numbers 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile / landlines of most private telecom operators in India only.

How do I make a formal complaint against an airline?

It’s often best to email or write to the airline’s consumer office at its corporate headquarters. DOT requires airlines that fly to, from, or within the United States to state on their websites how and where complaints can be submitted. There may be a form on the airline’s website for this purpose.

How do I contact Air India customer care?

A dedicated email id, ‘sugam@dgca.nic.in’, has been created in the DGCA website for complaints to be lodged. Now, harried air travellers can lodge their complaint on any problem faced by them relating to flights or airport facilities directly to aviation regulator DGCA for speedy action.

How do I file a consumer complaint online?

Alternatively, you can also register a consumer complaint online through the following steps.

  1. Website. The government runs a portal called the Consumer Online Resource and Empowerment Centre (core.nic.in). …
  2. Registration. To lodge a complaint, the consumer has to first register on the site. …
  3. Process. …
  4. Status. …
  5. Points to note.
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How do I escalate my refund with Air India?

You would have to contact the call centre for such cancelations or rebooking. Kindly send an email to ecommerce@airindia.in in the following circumstances: If you are unable to access the “My Booking” section due to an error or if the fare rule does not permit the refund or in case of involuntary refunds/modifications.

What type of lawyer do I need to sue an airline?

Suing an airline is a complex process that requires the assistance of a highly skilled personal injury lawyer. If other people suffered damages in the same or similar incident with the same airline, you may be able to initiate or join a class action lawsuit.

Who regulates the airline industry?

Federal Aviation Authority (“FAA”), a national agency within the DOT, with power to regulate all aspects of US civil aviation, including commercial space transportation, airspace over the US surrounding international waters, and Unmanned Aircraft Systems.

Where is the headquarters of Air India located?

Office Tel.No. jdh.sm@airindia.in. /0291/0291-2510757. Mobile-09829026111.

Is Air India giving refund for Cancelled flights?

The airline said, “Air India is opening automated refunds in India and abroad. We have cleared about Rs 130 crore of refunds in the previous month and are planning to expedite the process.” The refunds are a result of the numerous cancelled scheduled flights that the country has seen since the outbreak of the pandemic.